【キャンセルポリシー】 ■当日キャンセル：お一人様9500円/コースご予約の場合はコースのお代金 ■ご予約のキャンセルは 営業日はお電話で：03-6447-7657 / 12時～ 定休日はメールで：onogi@hiroo-onogi.jp ■ご予約の際にお伝えいただいたお電話番号及びメールアドレスに不備がある場合はキャンセルとさせていただきますので、ご了承ください。 ■当日ご連絡なくご来店いただけなかったお客様は、以後のご予約を承りません事お許し下さい。 【レストラン利用規約】 ■混雑時のお席の時間制：平日2時間半、土曜日2時間 【そのほか】 ■個室のご予約 お電話でのみ承っております、個室料10%別途頂戴しております。 ■15歳以下の方がいらっしゃる場合のご予約はお電話にてお願いいたします 15歳以下：個室またはテーブルにて 小学生以下：個室のみでお願いしております。 ■アレルギーやお苦手食材は、全てにご対応出来ない場合もございます。事前連絡頂けましたら幸いです。 ■ご来店2度目以降のおまかせコースにつきまして 可能な限りお料理内容を変更させていただきます。過去のご来店のお名前、時期などおきかせください。
 ■お日にちや人数によってシステム上、選択できない場合があります。お手数ですが、お電話でもご相談ください。 小野木にご予約下さり、ありがとうございます。 お会いできる日を楽しみにお待ちしております。 Dear Overseas guests, Due to many cancellations on the day of the reservation at Onogi, Please read the following information to make your dining experience at Onogi as comfortable as it can be. [Onogi‘s Cancel Policy] ▪️Please note that the cancellation on the day of your reservation:you will be charged 9.500yen per person. Please call OR contact us via email 24hrs Before your reservation if you want to avoid the cancellation fee. ▪️To cancel your reservation,please call us after 12:00at 03-6447-7657 Contact us via email onogi@hiroo-onogi.jp if we are not available via tel. ▪️Please note that if you provide an incorrect phone number or incorrect email address,your reservation will be canceled. Please check carefully ALL YOUR INFORMATION IS CORRECT before submitting on the website. ▪️If you cancel the reservation by simply not showing up and not contacting us at all,you will NOT be able to make a reservation with us at Onogi again. [Terms of Service] ▪️During the peak hours at Onogi,your reserved seats may be only available for the limited time;2.5hrs on weekends & 2hrs on Saturdays.Please make sure to arrive at Onogi on time. ▪️Reservation for the private room is only available via phone.Please call us at 03-6447-7657. ▪️If your reservation includes people under the age of 15,please call us at 03-6447-7657. Please note; the private room *and the table seats are available to our guests with people under the age of 15. the private room *is available for our guests with people under the age of 15. (The private room is available for the maximum of 9 people.) ▪️If you have food allergies and/if you have many dislikes ingrediencies,please understand we may not be able to fully comply to your requests.It’d be very helpful to let us know in advance. ◾︎If you are repeated customer at Onogi,please let us know following; a) The full name of your previous reservation.If you previously made the reservation under the different name(For example,under your friend’s name. b)The season you visited us on your previous visit to Onogi. We’ll do our best for your dining experience as enjoyable as it can be. These information will be very helpful. ◼︎If the reservation system dose not allow you to set the date or if you are making the reservation for a large group of people,please call us at 03-6447-7657 as we may be able to assist you via phone. Thank you for making the reservation at Onogi. We are looking forward to seeing you enjoying our dining experience at Onogi!